As a Crew Member at Hotel Co 51, you are responsible for helping guests and creating positive experiences for them during their stay. During a shift, you have multiple roles - from Front Desk Attendant to Bartender and Chef - and you perform a number of different tasks.
Hotel Co 51 is one of the largest franchisees of Marriott International, now operating in eight countries, with over 35 hotels, hosting an average of two million guests a year. We are a fast-growing operator, aiming to break new ground with our sustainable, feel-good and people-centred philosophy. By putting people and the planet first, we aim to create a comfortable, memorable stay that our guests want to experience again and again.
As a Crew Member at Hotel Co 51, you are responsible for helping guests and creating positive experiences for them during their stay. During a shift, you have multiple roles - from Front Desk Attendant to Bartender and Chef - and you perform a number of different tasks.
If you work at the front desk, you help guests check in and out at the reception. You also promote and support the Moxy brand and the Marriott Bonvoy loyalty programme to guests, and manage the hotel room inventories, bills and payments according to the regulations. Furthermore, you perform tasks at the bar or the Back of House. For example, you prepare various meals and beverages for the guests and serve them in a hospitable way. In addition, you clean, tidy, restock, take deliveries and organize Back Of House areas: parts of, for example, the restaurant that guests will not interact with or see during their dining experience.
To work safely, you always follow all food safety, licensing and health and safety policies, as well as the instructions and checks that you must follow and perform for certain activities. Likewise, you always provide customer service and hospitality. By doing this, you ensure that the hotel is well maintained and a welcoming place for guests.
During the shift, you usually work with one to two other Crew Members and your supervisor, the Crew Leader.
What is required?
What will you get?
At Hotel Co 51, you get the opportunity to follow in-house training programs. There are also promotion and career opportunities in the hotel and within the hotel group, as well as cross-national experience opportunities through transfers.
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